Key Sensitive Jewellery items can only be exchanged or returned within 14 days of receipt of the original order. Please return items in appropriate protective packaging. We do not accept responsibility for any items, damaged in carriage that are posted back to us. We recommend that you use a tracking service with insurance. All items returned must be in their original protective packaging with unbroken seals.
Due to the nature of the items, we cannot accept exchange or refund of opened products due to hygiene reasons.
All earrings are quality checked prior to shipping. If there are faults with the products or the wrong product has been sent please contact us as soon as possible through email: firstname.lastname@example.org